Complaint Resolution
Tracking # 20-889881
$12.00
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Method Computer-Based Training
Course overview
This course will focus on helping behavioral health professionals handle complaints made by clients and patients. The lesson will explore the complaint resolution process, what role each professional plays, and how to prioritize complaints.
Subject areas
This course counts toward the state boards and subject areas below.
Florida Board of Clinical Social Work, Marriage and Family Therapy and Mental Health Counseling
Certified Master Social Worker
2h
General
Licensed Clinical Social Worker
2h
General
Licensed Marriage and Family Therapist
2h
General
Licensed Mental Health Counselor
2h
General
Florida Board of Nursing
Advanced Practice Registered Nurse
2h
General
Licensed Practical Nurse
2h
General
Registered Nurse
2h
General
Florida Board of Nursing - Certified Nursing Assistants
Certified Nursing Assistant
2h
General
Georgia Board of Nursing
Licensed Practical Nurse
2h
General
Registered Professional Nurse
2h
General
South Carolina Board of Examiners for Licensure of Professional Counselors and Therapists
Licensed Addiction Counselor
2h
Continuing education related to addiction counseling
Licensed Marriage and Family Therapist
2h
Continuing education related to marriage and family therapy
Licensed Professional Counselor
2h
Continuing education related to professional counseling
Licensed Psycho-Educational Specialist
2h
Continuing education related to psycho-education
South Carolina Board of Nursing
Advanced Practice Registered Nurse
2h
General
Licensed Practical Nurse
2h
General
Registered Nurse
2h
General