Working Overtime in Community Mental Health: Associations With Clinician Burnout and Perceived Quality of Care

Course overview

A response to funding cuts in community mental health has been increased demands on clinicians resulting in an increase in overtime work. Self-report measures were used to explore patterns in jobs characteristics, demographics, burnout, job satisfaction, turnover intention, work-life conflict, and perceived quality of care. Working over the scheduled hours was found to be associated with numerous negative consequences. Key words: overtime, burnout, quality of care, community mental health.