Chronic Disease Care Coordination: A Payer's Perspective

Course overview

Care coordination can be defined as the organization of patient care between at least two people who provide care in order to facilitate care that is more efficient, safe, and effective (Agency for Healthcare Research and Quality [AHRQ], 2018). Uncoordinated care can result in duplication of service or lack of necessary services for patients with chronic conditions. Both examples can lead to higher short-term and long-term costs and worse patient outcomes. Conversely, coordination of care can have a positive impact on both care and provider reimbursement. This course provides information about all aspects of care coordination, how it is practiced today, and what we can do in the future. It also provides a review of the different components of care coordination and how to apply these components in your workplace. The goal of this course is to provide case and care management professionals, nursing professionals, and social work professionals in acute care settings with information about care coordination for patients with chronic diseases.