Managing Employee Performance

Course overview

This course provides 1.50 hours of continuing education for professionals, incorporating media-based video lectures, and lesson tests in curricular modules. Course participants learn how to detect, identify, and question problems in the workplace, determine the scope, frequency, and impact when they occur, and diagnose root causes-both external and internal-to help find the best solution and avoid a contract termination of a valuable employee. This course explores the factors involved in successful performance management, phases of the performance management process, critical success factors, and key performance indicators. Additionally, learners identify key job requirements when creating a role profile. This course provides an in depth understanding of developing an employee performance plan and monitoring ongoing performance to avoid unhappy surprises during performance reviews. Finally, course participants learn how to identify top performers and how to keep engaging and challenging them by providing the right environment, leadership, and communication.