Communication Skills for RE Professionals
Tracking # 20-929233
$44.95
What you'll learn
You will learn:
- The actual skill of listening.
- How to have the client feel that they have been heard and understood.
- Learn the value of being present with your client and how to do it.
- The skill of diplomacy when interacting with your client to communicate more successfully.
- Communication styles of different generations and how to communicate best with them.
- Telephone, techno, email and virtual etiquette to show respect for yourself and your client.
- The value of appreciation.
Course overview
Did you know that a lack of communication is one of the most recurring feedback topics from a dissatisfied seller? Did you know studies indicate that 80% of the reason people do not get ahead in their jobs was due to a lack of communication skills? Did you know that interpersonal skills will account for 85% of your success? According to the US department of Labor, it is estimated that of the total time we spend in communication, 55% is devoted to listening. However, statistics show that only 2% of the population have had any training on the skill of listening. How we communicate with our clients shows respect for them and ourselves. It is not only the foundation of all good conversation, but also for building relationships both professionally and personally. Poor communication skills can cause harm in many ways and on many levels to the general public, by misunderstanding or interpreting what is being said. Do not let this lack of social/interpersonal skill affect you personally or professionally. How to communicate effectively is a learned skill...Come join us!
Subject areas
This course counts toward the state boards and subject areas below.
West Virginia Real Estate Commission
Associate Broker
Broker
Salesperson
Disclosure statements
Course Objectives
You will learn:
- The actual skill of listening.
- How to have the client feel that they have been heard and understood.
- Learn the value of being present with your client and how to do it.
- The skill of diplomacy when interacting with your client to communicate more successfully.
- Communication styles of different generations and how to communicate best with them.
- Telephone, techno, email and virtual etiquette to show respect for yourself and your client.
- The value of appreciation.
Take it Here
- This course reports to CE broker immediately upon completion.
- Complete all courses at your own pace online.
- Quality and enjoyable courses.
- Modern experience, accessible from any device.
- All courses affordably priced.