Patient Communications 203a - Dealing with Patient Dishonesty

Course overview

NCCAOM Approved for AOM-Biomedicine 1 hour. Recognize deceptive behaviors from other people and integrate these skills. Use tips garnered from former CIA officers to separate truth from lies. Determine motivations for patients to lie to health care providers. Strategize ways to avoid being lied to by your patients and staff. Assess the consequences of lying and how it compromises clinical relationships.