September 2022 Virtual Survey Readiness Training for Skilled Nursing Centers

Course overview

Skilled nursing center surveys can be overwhelming; however, proper planning and preparing your team throughout the year can make for a successful survey. Centers can do this by maintaining a state of readiness, making advanced and ongoing preparations, and training staff to understand their role when it comes to interacting with surveyors. This virtual training will support your teams understanding of the before, during and after-survey process and help instill confidence for working with survey teams and responding effectively if questions or issues arise. Attendees will gain knowledge, learn to lead their team to better understand their roles, and review best practices for successful survey outcomes. Module 1: Addresses pre-survey planning and how to engage and prepare staff for the survey process. The survey book and its contents will also be reviewed. Module 2: Explains the survey process from the Agency for Health Care Administrations perspective. Module 3: Reviews what should be done after survey to prepare for re-survey. This module will also address the steps to take if an Immediate Jeopardy is cited in the initial survey. Learning Objectives: Address pre-survey planning and how to engage and prepare staff for the survey process. Learn the survey process from the Agency for Health Care Administrations perspective. Review what should be done after survey to prepare for re-survey.