Confident Communication with Clients: Engaging Owners in Patient Care
Tracking # 20-974166
$99999.00
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Learn moreCourse overview
Caring for patients is truly a collaborative effort with clients. As technicians, our role is critical to ensuring that patients receive the best care not only while they are in the hospital, but especially once they leave. In this lecture presented by DoveLewis Blood Bank Coordinator Kelsey Reinauer, CVT, and Training Specialist Jessica Waters-Miller, CVT, we will discuss strategies and tips for improving your client communication in the exam room. We will review the importance of building relationships with clients so that everyone, from the hospital to the home, feel included and supported in patient care.
Subject areas
This course counts toward the state boards and subject areas below.