Understanding the 5 Star Rating Program

Course overview

This program provides administrators with the following information: the methodology for the 5-star rating system, the three domains of nursing home performance which factor into the overall quality rating, how CMS calculates a health inspection score, how deficiencies are counted for complaint inspections, how CMS calculates deficiencies cited on focused infection control surveys, what happens if facilities are missing data, what criteria is used to determine if a facility receives an abuse icon, the measures used for rating facility staffing, scoring exceptions, and what can cause a change in facility rating.